• This is our way of showing you our appreciation for supporting a small independent brand. The program was officially launched on 11 October 2020. 

  • Points can be earned for activities on our site, like referrals and purchases from 11 October 2020.

  • Any activities such as order & referrals from before 11 October 2020 do not qualify towards your VIP points.

  • Points are awarded automatically and can be tracked at

  • Points can only be awarded when customers are logged in to their account when placing orders.

  • VIP points are not awarded for orders placed as a guest.

  • Points will not be awarded for orders paid via Gift Card.

  • Points for referrals are awarded once the referred customer has created an account & placed their first order.

  • Points expire after 12 months and must be used during this time or will be lost. Points cannot be transferred between customer accounts.

  • There is a 14 day 'pending period' after points are earned during which time points cannot be redeemed.

  • Points can only be used to earn discounts off purchases, not redeemed for a monetary reward.

  • Anyone with a customer account at is automatically enrolled.  Sign-in to your account, and start shopping.

  • Customers must be logged into their account in order to earn points.

  • Purchases / activities completed as a guest will not qualify.

  • Customers may opt out at any time by contacting us using our normal contact details. 

  • We withhold the right to amend the offer (including all rules & rewards), remove customers or withdraw this program at any time with no notice required.
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